Delete Your VidLive Account
You can ask us to delete your VidLive account and the data that goes with it. There are two ways: inside the app (fastest), or by email if you can't open the app.
Option 1 — In the app
- Open VidLive and sign in.
- Go to Settings → Manage Account.
- Tap Delete Account, then Delete Permanently.
Option 2 — By email
Can't sign in or no longer have the app? Email us from the address linked to your account.
Send to [email protected] with the subject Account deletion request, and include:
- your VidLive username (or the user ID shown on your profile),
- the email address you signed up with (or your Google account email),
- one line saying you want your account and data deleted.
We reply to confirm it is really you, then start the deletion. We may ask you to confirm from the address on the account, so nobody can delete your account for you.
What happens next
- Your account is scheduled for deletion and you are signed out.
- It is permanently deleted when you have not opened the app for 30 days. The clean-up runs automatically every day.
- Changed your mind? Sign in again within those 30 days and the request is cancelled.
What is deleted
- Your profile (name, photo, bio, username),
- your videos, threads, comments, stories and likes,
- your messages and followers / following lists,
- your coin balance and any unused gifts or items — these cannot be recovered or refunded after deletion.
What we may keep
- Payment and transaction records that the law requires us to keep (for example for tax), for the period the law requires. They are kept only for that purpose.
- Accounts removed for breaking our rules (banned or frozen) are not erased on request, so that the ban can still be enforced and other users stay protected.
- Content other people have already saved or shared outside VidLive is not under our control.
Questions
Write to [email protected]. Our payment-site data practices are described in the Privacy Policy; the VidLive app's own policy is under Settings in the app.